Eric Gon-Chee Poon, MD

Professor of Medicine
Professor of Biostatistics and Bioinformatics
Campus mail 2424 Erwin Road, Durham, NC 27705
Phone (919) 684-0359
Email address eric.poon@duke.edu

I currently serve as the Chief Health Information Officer for Duke Medicine. I also practice primary care internal medicine at the Durham Medical Center as part of Duke Primary Care. In my capacity as CHIO, I am responsible for the visioning and strategic planning of clinical and analytic information systems that impact patient care, research and education.  I work with the Duke Medicine leadership to ensure technology solutions are well aligned with our overall organizational objectives. I oversee the optimization of the Maestro Care (Epic) electronic health record, and partner with physicians, patients and operational leaders to effectively leverage innovative IT in support of the Duke mission.  I also have a keen interest in IT innovation, and work with investigators across Duke to pursue new and innovative ways to efficiently deliver high quality care to our patients.

My research interests have revolved around the use of health information technology to improve the quality of care and patient safety in both the ambulatory and hospital settings.  My work in the ambulatory setting has focused on the efficient delivery of decision support to clinicians to prevent errors of omission and commission during diagnostic test ordering and review of test results. I have also worked to use information technology, including secure on-line patient portals, to improve the communication between clinicians and patients around health maintenance and the follow-up of abnormal test results.  In the inpatient setting, I have conducted several studies to delineate the barriers to and facilitators of the wide-spread diffusion of computerized physician order entry and have led many studies evaluating the safety, financial and socio-technical impact of barcode technology in the hospital pharmacy and nursing units. 

In Their Words

Education and Training

  • Clinical and Research Fellow in Medicine, Medicine, Harvard Medical School, 2001 - 2003
  • Fellow in General Internal Medicine, Medicine, Brigham and Women's Hospital, 2001 - 2003
  • Clinical Fellow in Medicine, Medicine, Harvard Medical School, 1998 - 2001
  • Intern and Resident in Internal Medicine, Medicine, Brigham and Women's Hospital, 1998 - 2001
  • M.P.H., Harvard University , 2003
  • M.D., Harvard Medical School, 1998

Publications

Poon, E. G., C. A. Keohane, C. S. Yoon, M. Ditmore, A. Bane, O. Levtzion-Korach, T. Moniz, et al. “Effect of bar-code technology on the safety of medication administration.” The New England Journal of Medicine 362, no. 18 (May 6, 2010): 1698–1707. https://doi.org/10.1097/OGX.0b013e3182021fe9.

Full Text

Poon, Eric G., Carol A. Keohane, Catherine S. Yoon, Matthew Ditmore, Anne Bane, Osnat Levtzion-Korach, Thomas Moniz, et al. “Effect of bar-code technology on the safety of medication administration.” The New England Journal of Medicine 362, no. 18 (May 2010): 1698–1707. https://doi.org/10.1056/nejmsa0907115.

PMID
20445181
Full Text

Poon, Eric G., Adam Wright, Steven R. Simon, Chelsea A. Jenter, Rainu Kaushal, Lynn A. Volk, Paul D. Cleary, Janice A. Singer, Alexis Z. Tumolo, and David W. Bates. “Relationship between use of electronic health record features and health care quality: results of a statewide survey.” In Medical Care, 48:203–9, 2010. https://doi.org/10.1097/mlr.0b013e3181c16203.

PMID
20125047
Full Text

Wald, Jonathan S., Richard W. Grant, Jeffrey L. Schnipper, Tejal K. Gandhi, Eric G. Poon, Alexandra C. Businger, E John Orav, Deborah H. Williams, Lynn A. Volk, and Blackford Middleton. “Survey analysis of patient experience using a practice-linked PHR for type 2 diabetes mellitus.” Amia ... Annual Symposium Proceedings. Amia Symposium 2009 (November 14, 2009): 678–82.

PMID
20351940
Scholars@Duke

Nanji, Karen C., Jennifer Cina, Nirali Patel, William Churchill, Tejal K. Gandhi, and Eric G. Poon. “Overcoming barriers to the implementation of a pharmacy bar code scanning system for medication dispensing: a case study.” Journal of the American Medical Informatics Association : Jamia 16, no. 5 (September 2009): 645–50. https://doi.org/10.1197/jamia.m3107.

PMID
19567797
Full Text

Poon, Eric G., Caitlin M. Cusack, and Julie J. McGowan. “Evaluating healthcare information technology outside of academia: observations from the national resource center for healthcare information technology at the Agency for Healthcare Research and Quality.” Journal of the American Medical Informatics Association : Jamia 16, no. 5 (September 2009): 631–36. https://doi.org/10.1197/jamia.m3033.

PMID
19567800
Full Text

Wright, Adam, Elizabeth A. McGlinchey, Eric G. Poon, Chelsea A. Jenter, David W. Bates, and Steven R. Simon. “Ability to generate patient registries among practices with and without electronic health records.” Journal of Medical Internet Research 11, no. 3 (August 10, 2009): e31. https://doi.org/10.2196/jmir.1166.

PMID
19674961
Full Text

Simon, Steven R., Christine S. Soran, Rainu Kaushal, Chelsea A. Jenter, Lynn A. Volk, Elisabeth Burdick, Paul D. Cleary, E John Orav, Eric G. Poon, and David W. Bates. “Physicians' use of key functions in electronic health records from 2005 to 2007: a statewide survey.” Journal of the American Medical Informatics Association : Jamia 16, no. 4 (July 2009): 465–70. https://doi.org/10.1197/jamia.m3081.

PMID
19390104
Full Text

Ungar, J. P., T. Gandhi, L. P. Newmark, C. Franz, E. G. Poon, and S. Maviglia. “FREQUENCY OF REDUNDANT LAB ORDERS IN PRIMARY CARE SETTING.” In Journal of General Internal Medicine, 24:79–79. SPRINGER, 2009.

Scholars@Duke

El-Kareh, Robert, Tejal K. Gandhi, Eric G. Poon, Lisa P. Newmark, Jonathan Ungar, Stuart Lipsitz, and Thomas D. Sequist. “Trends in primary care clinician perceptions of a new electronic health record.” Journal of General Internal Medicine 24, no. 4 (April 2009): 464–68. https://doi.org/10.1007/s11606-009-0906-z.

PMID
19156468
Full Text

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