Eric Gon-Chee Poon, MD

Professor of Medicine
Professor of Biostatistics and Bioinformatics
Campus mail 2424 Erwin Road, Durham, NC 27705
Phone (919) 684-0359
Email address eric.poon@duke.edu

I currently serve as the Chief Health Information Officer for Duke Medicine. I also practice primary care internal medicine at the Durham Medical Center as part of Duke Primary Care. In my capacity as CHIO, I am responsible for the visioning and strategic planning of clinical and analytic information systems that impact patient care, research and education.  I work with the Duke Medicine leadership to ensure technology solutions are well aligned with our overall organizational objectives. I oversee the optimization of the Maestro Care (Epic) electronic health record, and partner with physicians, patients and operational leaders to effectively leverage innovative IT in support of the Duke mission.  I also have a keen interest in IT innovation, and work with investigators across Duke to pursue new and innovative ways to efficiently deliver high quality care to our patients.

My research interests have revolved around the use of health information technology to improve the quality of care and patient safety in both the ambulatory and hospital settings.  My work in the ambulatory setting has focused on the efficient delivery of decision support to clinicians to prevent errors of omission and commission during diagnostic test ordering and review of test results. I have also worked to use information technology, including secure on-line patient portals, to improve the communication between clinicians and patients around health maintenance and the follow-up of abnormal test results.  In the inpatient setting, I have conducted several studies to delineate the barriers to and facilitators of the wide-spread diffusion of computerized physician order entry and have led many studies evaluating the safety, financial and socio-technical impact of barcode technology in the hospital pharmacy and nursing units. 

In Their Words

Education and Training

  • Clinical and Research Fellow in Medicine, Medicine, Harvard Medical School, 2001 - 2003
  • Fellow in General Internal Medicine, Medicine, Brigham and Women's Hospital, 2001 - 2003
  • Clinical Fellow in Medicine, Medicine, Harvard Medical School, 1998 - 2001
  • Intern and Resident in Internal Medicine, Medicine, Brigham and Women's Hospital, 1998 - 2001
  • M.P.H., Harvard University , 2003
  • M.D., Harvard Medical School, 1998

Publications

McGowan, Julie J., Caitlin M. Cusack, and Eric G. Poon. “Formative evaluation: a critical component in EHR implementation.” Journal of the American Medical Informatics Association : Jamia 15, no. 3 (May 2008): 297–301. https://doi.org/10.1197/jamia.m2584.

PMID
18308984
Full Text

El-Kareh, R., T. Gandhi, E. G. Poon, L. P. Newmark, J. Ungar, J. Orav, and T. Sequist. “Trends in clinician perceptions of a new electronic health record.” In Journal of General Internal Medicine, 23:427–28. SPRINGER, 2008.

Scholars@Duke

Mcglinchey, E. A., A. Wright, E. G. Poon, C. A. Jenter, D. W. Bates, and S. R. Simon. “Ability to perform registry functions among practices with and without electronic health records.” In Journal of General Internal Medicine, 23:241–241. SPRINGER, 2008.

Scholars@Duke

Schnipper, J. L., C. Hamann, C. Ndumele, C. Liang, M. Carty, A. S. Karson, I. Bhan, et al. “The effects of a medication reconciliation application and process redesign on potential adverse drug events: Results of a controlled trial.” In Journal of General Internal Medicine, 23:413–413. SPRINGER, 2008.

Scholars@Duke

Soran, C. S., R. Simon, C. Jenter, L. A. Volk, E. S. Burdick, D. W. Bates, and E. G. Poon. “Do electronic health records create more errors than they prevent?” In Journal of General Internal Medicine, 23:284–284. SPRINGER, 2008.

Scholars@Duke

Simon, Steven R., Madeline L. McCarthy, Rainu Kaushal, Chelsea A. Jenter, Lynn A. Volk, Eric G. Poon, Kevin C. Yee, E John Orav, Deborah H. Williams, and David W. Bates. “Electronic health records: which practices have them, and how are clinicians using them?” Journal of Evaluation in Clinical Practice 14, no. 1 (February 2008): 43–47. https://doi.org/10.1111/j.1365-2753.2007.00787.x.

PMID
18211642
Full Text

Keohane, Carol A., Anne D. Bane, Erica Featherstone, Judy Hayes, Seth Woolf, Ann Hurley, David W. Bates, Tejal K. Gandhi, and Eric G. Poon. “Quantifying nursing workflow in medication administration.” The Journal of Nursing Administration 38, no. 1 (January 2008): 19–26. https://doi.org/10.1097/01.nna.0000295628.87968.bc.

PMID
18157001
Full Text

Matheny, Michael E., Tejal K. Gandhi, E John Orav, Zahra Ladak-Merchant, David W. Bates, Gilad J. Kuperman, and Eric G. Poon. “Impact of an automated test results management system on patients' satisfaction about test result communication.” Archives of Internal Medicine 167, no. 20 (November 2007): 2233–39. https://doi.org/10.1001/archinte.167.20.2233.

PMID
17998497
Full Text

Poon, Eric G., Steven R. Simon, Chelsea A. Jenter, Rainu Kaushal, Lynn A. Volk, P. D. Cleary, Alexis Z. Tumolo, and David W. Bates. “Use of features in electronic health records and health care quality: How are they related?” Amia ... Annual Symposium Proceedings. Amia Symposium, October 11, 2007, 1079.

PMID
18694177
Scholars@Duke

Hurley, Ann C., Anne Bane, Sofronia Fotakis, Mary E. Duffy, Amanda Sevigny, Eric G. Poon, and Tejal K. Gandhi. “Nurses' satisfaction with medication administration point-of-care technology.” The Journal of Nursing Administration 37, no. 7–8 (July 2007): 343–49. https://doi.org/10.1097/01.nna.0000285114.60689.02.

PMID
17939465
Full Text

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