Eric Gon-Chee Poon, MD

Professor of Medicine
Professor of Biostatistics and Bioinformatics
Campus mail 2424 Erwin Road, Durham, NC 27705
Phone (919) 684-0359
Email address eric.poon@duke.edu

I currently serve as the Chief Health Information Officer for Duke Medicine. I also practice primary care internal medicine at the Durham Medical Center as part of Duke Primary Care. In my capacity as CHIO, I am responsible for the visioning and strategic planning of clinical and analytic information systems that impact patient care, research and education.  I work with the Duke Medicine leadership to ensure technology solutions are well aligned with our overall organizational objectives. I oversee the optimization of the Maestro Care (Epic) electronic health record, and partner with physicians, patients and operational leaders to effectively leverage innovative IT in support of the Duke mission.  I also have a keen interest in IT innovation, and work with investigators across Duke to pursue new and innovative ways to efficiently deliver high quality care to our patients.

My research interests have revolved around the use of health information technology to improve the quality of care and patient safety in both the ambulatory and hospital settings.  My work in the ambulatory setting has focused on the efficient delivery of decision support to clinicians to prevent errors of omission and commission during diagnostic test ordering and review of test results. I have also worked to use information technology, including secure on-line patient portals, to improve the communication between clinicians and patients around health maintenance and the follow-up of abnormal test results.  In the inpatient setting, I have conducted several studies to delineate the barriers to and facilitators of the wide-spread diffusion of computerized physician order entry and have led many studies evaluating the safety, financial and socio-technical impact of barcode technology in the hospital pharmacy and nursing units. 

In Their Words

Education and Training

  • Clinical and Research Fellow in Medicine, Medicine, Harvard Medical School, 2001 - 2003
  • Fellow in General Internal Medicine, Medicine, Brigham and Women's Hospital, 2001 - 2003
  • Clinical Fellow in Medicine, Medicine, Harvard Medical School, 1998 - 2001
  • Intern and Resident in Internal Medicine, Medicine, Brigham and Women's Hospital, 1998 - 2001
  • M.P.H., Harvard University , 2003
  • M.D., Harvard Medical School, 1998

Publications

Siteman, E., A. C. Businger, T. K. Gandhi, R. W. Grant, E. G. Poon, J. L. Schnipper, L. A. Volk, J. S. Wald, and B. Middleton. “Clinicians recognize value of patient review of their electronic health record data.” Journal of General Internal Medicine 21 (April 1, 2006): 28–29.

Scholars@Duke

Poon, Eric G., Ashish K. Jha, Melissa Christino, Melissa M. Honour, Rushika Fernandopulle, Blackford Middleton, Joseph Newhouse, et al. “Assessing the level of healthcare information technology adoption in the United States: a snapshot.” Bmc Medical Informatics and Decision Making 6 (January 5, 2006): 1. https://doi.org/10.1186/1472-6947-6-1.

PMID
16396679
Full Text

Poon, Eric G., Carol Keohane, Erica Featherstone, Brandon Hays, Andrew Dervan, Seth Woolf, Judy Hayes, Anne Bane, Lisa Newmark, and Tejal K. Gandhi. “Impact of barcode medication administration technology on how nurses spend their time on clinical care.” Amia ... Annual Symposium Proceedings. Amia Symposium, January 2006, 1065.

PMID
17238684
Scholars@Duke

Hurley, Ann C., Diane Lancaster, Judy Hayes, Chantel Wilson-Chase, Anne Bane, Martha Griffin, Victoria Warden, Mary E. Duffy, Eric G. Poon, and Tejal K. Gandhi. “The Medication Administration System--Nurses Assessment of Satisfaction (MAS-NAS) scale.” Journal of Nursing Scholarship : An Official Publication of Sigma Theta Tau International Honor Society of Nursing 38, no. 3 (January 2006): 298–300. https://doi.org/10.1111/j.1547-5069.2006.00117.x.

PMID
17044349
Full Text

Simon, Steven R., Rainu Kaushal, Paul D. Cleary, Chelsea A. Jenter, Lynn A. Volk, Eric G. Poon, Deborah H. Williams, E John Orav, and David W. Bates. “Correlates of electronic health record adoption in office practices: a statewide survey.” Amia ... Annual Symposium Proceedings. Amia Symposium, January 2006, 1098.

PMID
17238717
Scholars@Duke

Simon, Steven R., Madeline L. McCarthy, Rainu Kaushal, Chelsea A. Jenter, Lynn A. Volk, Eric G. Poon, Kevin C. Yee, E John Orav, Deborah H. Williams, and David W. Bates. “Electronic health records: which practices have them and how are clinicians using them?” Amia ... Annual Symposium Proceedings. Amia Symposium, January 2006, 1097.

PMID
17238716
Scholars@Duke

Kaushal, Rainu, David W. Bates, Eric G. Poon, Ashish K. Jha, David Blumenthal, and David Harvard Interfaculty Program for Health Systems Improvement NHIN Working Group. “Functional gaps in attaining a national health information network.” Health Affairs (Project Hope) 24, no. 5 (September 2005): 1281–89. https://doi.org/10.1377/hlthaff.24.5.1281.

PMID
16162574
Full Text

Gandhi, Tejal K., Saul N. Weingart, Andrew C. Seger, Joshua Borus, Elisabeth Burdick, Eric G. Poon, Lucian L. Leape, and David W. Bates. “Outpatient prescribing errors and the impact of computerized prescribing.” In Journal of General Internal Medicine, 20:837–41, 2005. https://doi.org/10.1111/j.1525-1497.2005.0194.x.

PMID
16117752
Full Text

Kaushal, Rainu, David Blumenthal, Eric G. Poon, Ashish K. Jha, Calvin Franz, Blackford Middleton, John Glaser, et al. “The costs of a national health information network.” Annals of Internal Medicine 143, no. 3 (August 2005): 165–73. https://doi.org/10.7326/0003-4819-143-3-200508020-00002.

PMID
16061914
Full Text

Roy, Christopher L., Eric G. Poon, Andrew S. Karson, Zahra Ladak-Merchant, Robin E. Johnson, Saverio M. Maviglia, and Tejal K. Gandhi. “Patient safety concerns arising from test results that return after hospital discharge.” Annals of Internal Medicine 143, no. 2 (July 2005): 121–28. https://doi.org/10.7326/0003-4819-143-2-200507190-00011.

PMID
16027454
Full Text

Pages