Good work: Patients compliment care by Department of Medicine physicians

Wednesday, March 6, 2013

In her role as chief medical officer for Duke University Hospital, Lisa Pickett, MD, reads comments taken from patient satisfaction surveys and shares them with the health-care providers. The following demonstrate the hard work, time and dedication to compassionate patient care shown by Department of Medicine faculty and residents. Thank you for your good work and please see below for a way to contribute comments, compliments and good work you have observed.

From a 95-year-old patient on Ken Schmader, MD, professor of medicine and chief, Division of Geriatrics : "Dr. Schmader is the BEST. Outstanding knowledge and caring for the patient."

On Tom Ortel, MD, PhD, professor of medicine and chief, Division of Hematology: "Dr. Ortel is an excellent physician. He is very clear with explanation and treatment."

Here a comment complimenting Sarah Rivelli, MD, assistant professor of medicine and psychiatry and behavioral sciences, Mitchell Black, MD, medical instructor, along with internal medicine residents Allyson Pishko, Veronica Jarido and Ryan Nipp: "General medicine MDs Rivelli, Black, Pishko, Jarido and Nipp were exceptional, very patient, compassionate and friendly.... The family very much appreciated the care provided to our mom."

On John R. Rice, MD, associate professor of medicine (Rheumatology and Immunology): "Dr. John R. Rice is the greatest doctor on this earth and is a perfect example for all other doctors to follow!!!!"

On Susan Spratt, MD, assistant professor of medicine (Endocrinology, Metabolism and Nutrition): "Dr. Spratt is the best. She has given me better care than any doctor ever has."

A compliment for Mitchell Heflin, MD, associate professor of medicine (Geriatrics): "Dr. Heflin is excellent - concerned and thoughtful."

On Kate Mitchell, MD, assistant professor of medicine (Rheumatology and Immunology): "Dr. Kate Mitchell is the best. I have recommended her and her colleagues to many others."

A compliment for Jason Stout, MD, associate professor of medicine (Infectious Diseases): "Dr. Jason Stout is excellent. I am very pleased with the care that I receive from Dr. Stout and all of the other staff. Thank you."

On Jyothi Rao, MD, assistant professor of medicine (Endocrinology, Metabolism and Nutrition): "Dr. Rao provides excellent care!"

On Mala Kaul, MD, assistant professor of medicine (Rheumatology and Immunology): "Mala Kaul has provided excellent care for me!"