Eric Gon-Chee Poon, MD

Professor of Medicine
Professor of Biostatistics and Bioinformatics
Campus mail 2424 Erwin Road, Durham, NC 27705
Phone (919) 684-0359
Email address eric.poon@duke.edu

I currently serve as the Chief Health Information Officer for Duke Medicine. I also practice primary care internal medicine at the Durham Medical Center as part of Duke Primary Care. In my capacity as CHIO, I am responsible for the visioning and strategic planning of clinical and analytic information systems that impact patient care, research and education.  I work with the Duke Medicine leadership to ensure technology solutions are well aligned with our overall organizational objectives. I oversee the optimization of the Maestro Care (Epic) electronic health record, and partner with physicians, patients and operational leaders to effectively leverage innovative IT in support of the Duke mission.  I also have a keen interest in IT innovation, and work with investigators across Duke to pursue new and innovative ways to efficiently deliver high quality care to our patients.

My research interests have revolved around the use of health information technology to improve the quality of care and patient safety in both the ambulatory and hospital settings.  My work in the ambulatory setting has focused on the efficient delivery of decision support to clinicians to prevent errors of omission and commission during diagnostic test ordering and review of test results. I have also worked to use information technology, including secure on-line patient portals, to improve the communication between clinicians and patients around health maintenance and the follow-up of abnormal test results.  In the inpatient setting, I have conducted several studies to delineate the barriers to and facilitators of the wide-spread diffusion of computerized physician order entry and have led many studies evaluating the safety, financial and socio-technical impact of barcode technology in the hospital pharmacy and nursing units. 

In Their Words

Education and Training

  • Clinical and Research Fellow in Medicine, Medicine, Harvard Medical School, 2001 - 2003
  • Fellow in General Internal Medicine, Medicine, Brigham and Women's Hospital, 2001 - 2003
  • Clinical Fellow in Medicine, Medicine, Harvard Medical School, 1998 - 2001
  • Intern and Resident in Internal Medicine, Medicine, Brigham and Women's Hospital, 1998 - 2001
  • M.P.H., Harvard University , 2003
  • M.D., Harvard Medical School, 1998

Publications

Ash, Joan S., Dean F. Sittig, Eric G. Poon, Kenneth Guappone, Emily Campbell, and Richard H. Dykstra. “The extent and importance of unintended consequences related to computerized provider order entry.” Journal of the American Medical Informatics Association : Jamia 14, no. 4 (July 2007): 415–23. https://doi.org/10.1197/jamia.m2373.

PMID
17460127
Full Text

Buckel, L., C. Businger, L. Vollk, J. Wald, E. G. Poon, R. W. Grant, T. Gandhi, J. L. Schnipper, and B. Middleton. “Patient care experience enhanced by use of on line journals: Preliminary results.” In Journal of General Internal Medicine, 22:131–32. SPRINGER, 2007.

Scholars@Duke

Poon, E. G., S. R. Simon, C. Jenter, R. Kaushal, L. Volk, P. D. Cleary, A. Z. Tumolo, and D. W. Bates. “Use of features in electronic health records and health care quality: How are they related?” In Journal of General Internal Medicine, 22:140–41. SPRINGER, 2007.

Scholars@Duke

Poon, E. G., T. Gandhi, A. Puopolo, A. B. Kachalia, and D. Studdert. “Errors contributing to missed and delayed diagnoses of breast and colorectal cancers: A systems analysis of closed malpractice claims.” In Journal of General Internal Medicine, 22:125–125. SPRINGER, 2007.

Scholars@Duke

Simon, S. R., R. Kaushal, C. Jenter, P. Cleary, L. Volk, E. J. Orav, E. Burdick, E. G. Poon, and D. W. Bates. “How and why are physicians using electronic health records? A statewide survey.” In Journal of General Internal Medicine, 22:126–27. SPRINGER, 2007.

Scholars@Duke

Matheny, M. E., T. K. Gandhl, E. J. Orav, Z. Ladak-Merchant, D. W. Bates, G. J. Kuperman, and E. G. Poon. “Impacton patient satisfaction with physician use of an automated test results management system.” In Journal of General Internal Medicine, 22:128–128. SPRINGER, 2007.

Scholars@Duke

Maviglia, Saverio M., Jane Y. Yoo, Calvin Franz, Erica Featherstone, William Churchill, David W. Bates, Tejal K. Gandhi, and Eric G. Poon. “Cost-benefit analysis of a hospital pharmacy bar code solution.” Archives of Internal Medicine 167, no. 8 (April 2007): 788–94. https://doi.org/10.1001/archinte.167.8.788.

PMID
17452541
Full Text

Simon, Steven R., Rainu Kaushal, Paul D. Cleary, Chelsea A. Jenter, Lynn A. Volk, E John Orav, Elisabeth Burdick, Eric G. Poon, and David W. Bates. “Physicians and electronic health records: a statewide survey.” Archives of Internal Medicine 167, no. 5 (March 2007): 507–12. https://doi.org/10.1001/archinte.167.5.507.

PMID
17353500
Full Text

Poon, Eric G., Jonathan Wald, Jeffrey L. Schnipper, Richard Grant, Tejal K. Gandhi, Lynn A. Volk, Amy Bloom, et al. “Empowering patients to improve the quality of their care: design and implementation of a shared health maintenance module in a US integrated healthcare delivery network.” Studies in Health Technology and Informatics 129, no. Pt 2 (January 2007): 1002–6.

PMID
17911866
Scholars@Duke

Wald, Jonathan S., Karen Burk, Kate Gardner, Raisa Feygin, Elizabeth Nelson, Marianna Epstein, Eric G. Poon, and Blackford Middleton. “Sharing electronic laboratory results in a patient portal--a feasibility pilot.” In Studies in Health Technology and Informatics, 129:18–22, 2007.

PMID
17911670
Scholars@Duke

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