Eric Gon-Chee Poon, MD

Professor of Medicine
Professor of Biostatistics and Bioinformatics
Campus mail 2424 Erwin Road, Durham, NC 27705
Phone (919) 684-0359
Email address eric.poon@duke.edu

I currently serve as the Chief Health Information Officer for Duke Medicine. I also practice primary care internal medicine at the Durham Medical Center as part of Duke Primary Care. In my capacity as CHIO, I am responsible for the visioning and strategic planning of clinical and analytic information systems that impact patient care, research and education.  I work with the Duke Medicine leadership to ensure technology solutions are well aligned with our overall organizational objectives. I oversee the optimization of the Maestro Care (Epic) electronic health record, and partner with physicians, patients and operational leaders to effectively leverage innovative IT in support of the Duke mission.  I also have a keen interest in IT innovation, and work with investigators across Duke to pursue new and innovative ways to efficiently deliver high quality care to our patients.

My research interests have revolved around the use of health information technology to improve the quality of care and patient safety in both the ambulatory and hospital settings.  My work in the ambulatory setting has focused on the efficient delivery of decision support to clinicians to prevent errors of omission and commission during diagnostic test ordering and review of test results. I have also worked to use information technology, including secure on-line patient portals, to improve the communication between clinicians and patients around health maintenance and the follow-up of abnormal test results.  In the inpatient setting, I have conducted several studies to delineate the barriers to and facilitators of the wide-spread diffusion of computerized physician order entry and have led many studies evaluating the safety, financial and socio-technical impact of barcode technology in the hospital pharmacy and nursing units. 

In Their Words

Education and Training

  • Clinical and Research Fellow in Medicine, Medicine, Harvard Medical School, 2001 - 2003
  • Fellow in General Internal Medicine, Medicine, Brigham and Women's Hospital, 2001 - 2003
  • Clinical Fellow in Medicine, Medicine, Harvard Medical School, 1998 - 2001
  • Intern and Resident in Internal Medicine, Medicine, Brigham and Women's Hospital, 1998 - 2001
  • M.P.H., Harvard University , 2003
  • M.D., Harvard Medical School, 1998

Publications

Nanji, Karen C., Jeffrey M. Rothschild, Jennifer J. Boehne, Carol A. Keohane, Joan S. Ash, and Eric G. Poon. “Unrealized potential and residual consequences of electronic prescribing on pharmacy workflow in the outpatient pharmacy.” Journal of the American Medical Informatics Association : Jamia 21, no. 3 (May 2014): 481–86. https://doi.org/10.1136/amiajnl-2013-001839.

PMID
24154836
Full Text

Landman, Adam B., Lisa Redden, Pamela Neri, Stephen Poole, Jan Horsky, Ali S. Raja, Charles N. Pozner, Gordon Schiff, and Eric G. Poon. “Using a medical simulation center as an electronic health record usability laboratory.” Journal of the American Medical Informatics Association : Jamia 21, no. 3 (May 2014): 558–63. https://doi.org/10.1136/amiajnl-2013-002233.

PMID
24249778
Full Text

Dalal, Anuj K., Christopher L. Roy, Eric G. Poon, Deborah H. Williams, Nyryan Nolido, Cathy Yoon, Jonas Budris, Tejal Gandhi, David W. Bates, and Jeffrey L. Schnipper. “Impact of an automated email notification system for results of tests pending at discharge: a cluster-randomized controlled trial.” Journal of the American Medical Informatics Association : Jamia 21, no. 3 (May 2014): 473–80. https://doi.org/10.1136/amiajnl-2013-002030.

PMID
24154834
Full Text

Landman, Adam B., Sukhjit S. Takhar, Samuel L. Wang, Anabela Cardoso, Joshua M. Kosowsky, Ali S. Raja, Ramin Khorasani, and Eric G. Poon. “The hazard of software updates to clinical workstations: a natural experiment.” Journal of the American Medical Informatics Association : Jamia 20, no. e1 (June 2013): e187–90. https://doi.org/10.1136/amiajnl-2012-001494.

PMID
23492594
Full Text

Kale, Abhivyakti, Carol A. Keohane, Saverio Maviglia, Tejal K. Gandhi, and Eric G. Poon. “Adverse drug events caused by serious medication administration errors.” Bmj Quality & Safety 21, no. 11 (November 2012): 933–38. https://doi.org/10.1136/bmjqs-2012-000946.

PMID
22791691
Full Text

Poon, Eric G., Allen Kachalia, Ann Louise Puopolo, Tejal K. Gandhi, and David M. Studdert. “Cognitive errors and logistical breakdowns contributing to missed and delayed diagnoses of breast and colorectal cancers: a process analysis of closed malpractice claims.” Journal of General Internal Medicine 27, no. 11 (November 2012): 1416–23. https://doi.org/10.1007/s11606-012-2107-4.

PMID
22610909
Full Text

El-Kareh, Robert, Christopher Roy, Deborah H. Williams, and Eric G. Poon. “Impact of automated alerts on follow-up of post-discharge microbiology results: a cluster randomized controlled trial.” In Journal of General Internal Medicine, 27:1243–50, 2012. https://doi.org/10.1007/s11606-012-1986-8.

PMID
22278302
Full Text

Schnipper, Jeffrey L., Tejal K. Gandhi, Jonathan S. Wald, Richard W. Grant, Eric G. Poon, Lynn A. Volk, Alexandra Businger, et al. “Effects of an online personal health record on medication accuracy and safety: a cluster-randomized trial.” Journal of the American Medical Informatics Association : Jamia 19, no. 5 (September 2012): 728–34. https://doi.org/10.1136/amiajnl-2011-000723.

PMID
22556186
Full Text

Love, Jennifer S., Adam Wright, Steven R. Simon, Chelsea A. Jenter, Christine S. Soran, Lynn A. Volk, David W. Bates, and Eric G. Poon. “Are physicians' perceptions of healthcare quality and practice satisfaction affected by errors associated with electronic health record use?” Journal of the American Medical Informatics Association : Jamia 19, no. 4 (July 2012): 610–14. https://doi.org/10.1136/amiajnl-2011-000544.

PMID
22199017
Full Text

Dalal, Anuj K., Jeffrey L. Schnipper, Eric G. Poon, Deborah H. Williams, Kathleen Rossi-Roh, Allison Macleay, Catherine L. Liang, et al. “Design and implementation of an automated email notification system for results of tests pending at discharge.” Journal of the American Medical Informatics Association : Jamia 19, no. 4 (July 2012): 523–28. https://doi.org/10.1136/amiajnl-2011-000615.

PMID
22268214
Full Text

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